At Cushiow, we aim to provide a secure and convenient shopping experience. Please review our payment policy below for details on the accepted payment methods and how we process your order.
Accepted Payment Methods
We offer flexible payment options to suit your needs. We currently accept payments via:
- Credit/Debit Cards (via Stripe): We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All card payments are securely processed by Stripe, a global leader in online payments.
- PayPal: You can securely check out using your PayPal account balance or pay with a credit/debit card through PayPal’s guest checkout.
- Note: You do not need a PayPal account to pay with your credit or debit card via PayPal.
Currency
All prices listed on our website are in United States Dollars (USD). All orders will be processed in USD, regardless of your local currency.
Payment Timing
Your payment will be charged in full at the time of purchase. Please note that orders will not be processed or shipped until the payment has been successfully completed.
Secure Transactions
Your security is our top priority. All transactions are processed through certified and trusted payment gateways:
- Stripe: Credit and debit card payments are handled by Stripe, which is a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
- PayPal: Payments made via PayPal are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A. , which uses advanced encryption and fraud prevention tools.
Cushiow does not store or have direct access to your full credit card information at any point. All sensitive data is encrypted and handled directly by our payment processors to ensure a safe checkout experience.
Billing Address Verification
To protect against fraud, the billing address you provide must match the address associated with your credit/debit card or PayPal account. Orders with mismatched or unverifiable billing information may be delayed or cancelled to ensure security.
Payment Issues
If your payment fails or is declined by our payment processors (Stripe or PayPal), please double-check that your billing information is correct and that you have sufficient funds. You may also try an alternative payment method.
For any further assistance, please feel free to contact our customer service team at [email protected].